To help travelers prepare for their trip, it is the company’s responsibility to provide accurate, up to date, balanced, and information. Before and during the tour, the company is also encouraged to communicate the following information:

• Transport options to/within the destination (ranking based on their sustainability)
• Cultural and historical information about the destination and its people
• Geography, weather, natural surroundings
• Currency, important local traits
• Health and safety advice.
• Dos and don’ts
• Local food and restaurant recommendations (featuring locally owned, sustainable options)
• Basic vocabulary and information on languages/ dialects
• Local souvenirs to buy and information on illegal souvenirs.
• Local festivals and dates if relevant
• Stops/sites visited on the tour.